Partner and Practice Lead, Strategic Business Consulting
Denis Barbeau is a Systemscope Partner with 20 years’ experience helping public sector clients to successfully address significant organizational and business challenges. As the Practice Lead for Strategic Business Consulting, Denis’ experience and specializations include business planning and transformation, change management, organizational redesign, governance and integrated process management. Denis’ broad experience in the public and private sectors, coupled with excellent communication skills, allows him to leverage best practices for a wide variety of organizations and propose achievable solutions for the benefit of his clients. In 2008, Denis was named one of the National Capital Region’s Forty under 40 by the Ottawa Business Journal. The awards recognize business people under the age of 40 for their career accomplishments, professional expertise and community and charitable involvement.
Partner and Practice Lead, Government Service Excellence
Stephen Karam is a Systemscope Partner with over 15 years of experience providing thought leadership and consulting services in the areas of government service transformation, multi-channel service delivery and related information management projects. Stephen has extensive experience in providing business transformation, project management, and business development services, giving him a unique background that allows Systemscope’s customers to realize the value of feasible service solutions within the context of their business. Lead for the Government Service Excellence Practice at Systemscope, his in-depth understanding of the Government of Canada’s policies, practices, and culture contributes to his ability to propose workable, reliable, and repeatable business solutions for Systemscope’s public sector clientele. Stephen has more recently focused on government service transformation initiatives, including business vision & strategy, service delivery strategies, enterprise architecture, information management and project management consulting services for Systemscope’s clients.
Director, Government Service Excellence
Kellen Greenberg is a dynamic consultant, who excels at analysing how people, information and technology work together. As Director of Government Service Excellence, Kellen is focused on helping the Government of Canada solve the complex problems related to serving Canadians. This is done with a focus on effective and strategic use of the web, integrating with other channels such as telephone, in-person, social media and mobile platforms. His strength is bringing clarity to complex situations, and Kellen achieves this through his skills in facilitation, change management, process design and creative problem solving.