Category: Process management


Applying the Lean for the Public Sector Certificate in my daily work

I recently completed a Certificate in Lean for the Public Sector at the University of Ottawa (which has now changed to the Certificate in Lean Management). The certificate consists of five courses focused on problem solving using scientific approaches, establishing proper support for the project, tools to ensure successful implementation and an elective course on leading through transition.

After each completed course (spread across 10 months), I noticed some gaps between what I was learning and what I was experiencing in my daily work. Here are some of my main observations: read more